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Release notes - 2nd October 2025

Updated over 3 weeks ago

New and improved

Job status change signatures

It's now possible to capture a signature when changing the status of a job

  • On browser, the signature is attributed to the current user unless manually overridden

  • On mobile, the signature is attributed to the current user by default, however can be attributed to a customer, or anyone else if preferred

  • Once captured, signatures are available

    • When viewing status change history in the job status change modal

    • When viewing status change history on the job inspector > History tab

    • When sharing and exporting jobs, if enabled under Job settings > Document templates > Show customer signatures

  • Please note that mobile signature capture will be available from version 1.2.3 onwards

Job status change recommendations and requirements

  • When a job status is changed, it's now possible to recommend or require that the user first

    • Adds a comment

    • Adds an attachment

    • Adds a signature

  • Configuration is available per-status, and can be set up from the Job settings > Lifecycles settings area

  • Please note that mobile support for recommendations and requirements will be available from version 1.2.3 onwards

Form improvements and mobile availability

  • Form fields can now be pre-filled with data from related entity fields

    • For example, a form completed against an asset could have form field "A" pre-filled with data from field "B" on the initiating asset.

    • Please note that

      • The pre-fill source needs to be configured against the form template, and cannot be dynamically specified at the time of completion

      • Pre-fill functionality is currently only available for forms completed against assets, jobs, quotes and invoices

    • Please contact customer support if you are interested in using this feature

  • The user who completed a form is now available against form history

  • Form completion from job activities will be available on mobile from version 1.2.3 onwards

Other

  • Job imports now supports editing / updating existing activities

  • Job workspace > Advanced exports now support the following columns

    • Total activity cost

    • Total operational expenses

    • Total inventory cost

    • Total labour cost

    • Total labour time

    • Total travel cost

    • Total travel time

    • Assignees (Aggregate from job and visits)

    • Activity trades

  • The asset workspace now supports a filter and column for Other flags

  • General UI improvements

Bug fixes

  • Missing Creator information when inspecting workforce members has been resolved

  • New asset Location values are now correctly filtered by the selected customer

  • In-field user location and location history data is now displayed correctly on the workforce inspector > Map tab

  • The job workspace > Agenda view now displays monthly counts correctly

  • An issue that was causing empty columns in workforce workspace excel exports has been resolved

  • An issue that was preventing the activation of preventative maintenance schedules has been resolved

  • An error that was thrown when configuring lists against custom data groups has been resolved

  • An error that was thrown when opening the job lifecycle report has been resolved

  • An error that was thrown when exporting jobs from the customer portal has been resolved

  • Various bug fixes to calendar events and related mobile support

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