What is a User?

A user is someone you add to Loc8 with the intention of them performing a function of some sort, such as managing jobs, or completing jobs. Typically, a user would be a colleague or contractor. 

In Loc8 Lite, there is no charge associated with adding a user. 

What is a User License?

Each user has a User License. The type of license determines the baseline features a user can access across both Loc8 on web browser and Loc8 Mobile app. There are four license types which are discussed under Types of User Licenses below.

What is a User Group?

Each User License can be further refined by specifying a User Group. The User Group restricts a user from certain features that are beyond the scope of what the user must have access to under its User License.

Types of User Licenses

Subscriber

The Subscriber is the user who has signed up and created the Loc8 account. They have access to all functions and areas of Loc8.

Manager

Applies to users who must have the highest level of administrative control and editing rights. Managers can be assigned to jobs as technicians and can log into Loc8 Mobile.

Permissions of a Manager

Desk

Applies to users who operate only from office; they cannot be assigned to jobs as a technician and therefore use only the web browser with no dependency on the Loc8 Mobile app. Their daily activities fall under medium level of administrative control and editing rights. 

Permissions of a Desk User

Field

Applies to users who operate primarily in the field. They can be assigned to jobs as technicians, and can log into Loc8 Mobile.

Collaborator

Typically applies to contractors whom you need to assign a job as a technician, but without providing access to Loc8. When assigned to a job, they will receive it exclusively via email. You could also set someone up as a Collaborator if you want to add them as a job owner, requestor or other contact in the system who does not require login access.

Permissions of a Field and Collaborator users

Did this answer your question?